They take FOREVER with a claim"
Ahh, State Farm. I will never be your customer. I was in a hit-and-run in October with one of your customers who wasn't even driving a borrowed vehicle. I was lucky someone chased her down and a witnessed stayed. However, the woman must have been on something since she was confused, and thought a truck hit her. What? My car was not even MOVING at the time (stopped in a line waiting to get to a 4 way stop. She was on her cell phone and swerved out of her lane, hit me, then kept on going.) And that is the story she gave the police and State Farm. We provided State Farm with all the documents (police reports, even found the witness for them, since they couldn't find her. Whatever, another excuse. We googled the name and address on the police report and found her number in seconds.), and even though their driver was cited, they STILL would not process the claim until they spoke to the witness. How ridiculous. They wouldn't take the police report as evidence? The witness's testimony is more important than an police accident expert? My husband solely dealt with them, and he played hardball. He told them we wouldn't pay the towing or storage fees, that getting it to the shop was THEIR problem, and finally State Farm saw he wasn't going to be pushed around by them. Finally after 2 months and a threat of our lawyer becoming involved, the car was suddenly in a shop and fixed, and we received a check to cover the rental that was bleeding us dry for 2 months. Would never recommend, Will never be their customer.
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