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Thursday, October 7, 2010

How State Farm Insurance Uses Social Media | Social Media Examiner

How State Farm Insurance Uses Social Media | Social Media Examiner: "One way that State Farm has dealt with such negative messages in Social Media is by censoring & deleting messages from their Facebook page ( I have screenshots of many examples).

Another method, used by State Farm Public Relations Employee Jairon L. Wills (at the behest of State Farm CEO Ed Rust, Jr) which is much more vicious & arrogant, is the intentional psychological terrorism of a Former State Farm Customer. Jairon & Ed Rust, Jr sends out PR emails (to COMPLETE STRANGERS) that contain the Former State Farm Customer's little girls FULL NAMES, & other identifying information. If you wish to see a copy of these emails, a copy is posted at http://www.use.com/tmpviewer.pl?uid=35572&saveid=275999 I did not add the copy of the court docs, as they are what contain the little girls' names & other identifying information, but you can clearly see in reading the email that the court docs WERE INCLUDED with the emails."

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