HAMMEL V. STATE FARM: 3 ZUNIGA DECLARATIONS

HAMMEL V. STATE FARM: 3 ZUNIGA DECLARATIONS: "14. Although both these documents were requested, State Farm has
only produced two portions of the 'Auto Claims Manual' and has
neither produced nor identified other portions of the 'Auto
Claims Manual' which are applicable to Mrs. Stoliar's claims.
In particular, the uninsured/underinsured motorists section of
the Auto Claims Manual has not been produced. Additionally, the
miscellaneous section of the Auto Claims Manual referred to in
the bodily injury section dealing with 'first call' settlements
(which was apparently attempted with respect to the February,
1995 accident by Ann Spratt) was not produced. State Farm has
not produced nor identified any portion of the Claims Procedures
Guide which is applicable to Mrs. Stoliar's claims."

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